All defective/non-defective items must be returned with 14 days (from delivered date)  for credits as per the rules reiterated bellows:
Defective items (excluding wore -out items) will not be accepted for return 14 days after delivered. If defective is by factories, customer must inform DS Handbag for a RMA number and must return the defective items within our time frame 14 days rule for replacement or full credit. Over the time frame, no credit will be allowed.
Defective occurred by worn out so called broken after long used will not have any credit issued.
Sale items will not be allowed for return or exchange since sales are final.
Anything wore out (i.e. used) credit cannot be issued.